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FlyHealth has been recognized with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over a twelve-month period.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
FlyHealth’s CEO Ozge Kaymak today said: “We are truly delighted to be recognized for our commitment to customer service. As a global medical tourism agency, it is something we focus on in everything we do and to receive such positive feedback from our patients is great motivation for our team to push the envelope and continue to exceed our customers expectations.”
WhatClinic.com CEO Caelen King congratulated FlyHealth and said: “This is the 7th year we have run these awards. Every year, the standard goes up and up – and I’m delighted to recognize those clinics that are putting the needs of the patient first, every single day.
“It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”