Frequently Asked Questions | Medical Tourism, Services

Medical traveling is going from one country to another with the purpose of seeking highest quality and/or affordable treatment. At FlyHealth we pride ourselves on the outstanding quality of treatments as well as state-of-the-art medical techniques and facilities. You will have your treatment in Turkey. FlyHealth was founded not only to assist patients with selecting suitable medical treatments, but also to help organize all travel details, such as accommodation, transportation services or personnel speaking patient’s language.

Our range of services consists of (but is not limited to): getting the patient in touch with appropriate specialist for evaluation, treatments, handling travel­related requirements such as, transportation, accommodation, hosting, city tours for accompanying people, etc. We also provide our patients with their own coordinators from the very start to the end. Patient coordinator is a person responsible for planning treatment and recovery until your safe return home as well as answering all after care questions. FlyHealth can also arrange accommodation for family or friends, that wish to accompany you, sightseeing trips or shopping tours.

Cost of your treatment package depends on chosen treatment and many other factors. From your first enquiry on, we will provide you with cost estimates for the proposed treatment. Once you send us your medical details: pictures, x­rays, reports or test results, we will be able to provide you with an offer tailored to your situation and your needs.

Payment process consists of two parts, in order to complete your reservations you first make a small deposit payment. After your payment is complete you may book your flight tickets and arrive to chosen clinic for your treatment, before it begins, we will ask you to pay the second part of the package costs.

Most medical insurance do not cover treatment abroad, however some insurance companies will be willing to pay part of such costs. You may need to contact your insurance company to discuss details of this situation.

We offer dental treatment, hair transplant, cosmetic surgery and orthopedic surgery. If you should be interested in other treatments, please get in touch with us and we will be very happy to offer you customized solutions.

You will have a choice between several medical providers for the treatments selected. We will provide you with offers from the best health centers and specialists, making sure you receive the best medical care available.

All of our partners are experts in their specialties, they are skilled, experienced and perform numerous surgeries every year. In an unlikely event of any kinds of complications, all healthcare personnel involved in treatment are highly trained to handle such rare occurrences with confidence.

Our patient coordinators are people with extensive knowledge of the medical travel industry, they are kind and cheerful, always putting patient’s health and satisfaction first and foremost. A patient coordinator is responsible for treatment, accommodation and hosting from the very beginning to the end, when patient returns home safely, coordinator’s main task is planning of treatment with doctors. At FlyHealth Personal Patient Coordinator is next to you all the time. From your first enquiry he or she will be assisting you on all your needs.

For the purpose of patients’ convenience, all of our specialists speak fluent English. If it should be necessary, in case of patients speaking other languages, we will also provide you with translation services.

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